Freelance Services Agreement

Introduction

Welcome to our freelance services information page. As a professional freelancer specialising in Visual Design, we are pleased to provide you with an overview of the terms and conditions that govern our potential collaboration.

Within this document, you will find essential details regarding the scope of services offered, engagement procedures, payment arrangements, and legal considerations. It is my aim to ensure transparency and clarity in our working relationship, fostering mutual trust and understanding throughout our collaboration.

Should you require further information or have any inquiries, please feel free to reach out to me directly. We are committed to addressing your needs and concerns with professionalism and diligence.

Thank you for considering my freelance services for your upcoming projects. I look forward to the opportunity to potentially work together and contribute to the success of your endeavours.

Scope of Services

As a professional freelancer specialising in Visual Design, we offer a comprehensive range of services to meet your needs:

Graphic Design: From logos and branding to marketing materials and web graphics, we create visually compelling designs that make an impact.
3D Design: Transform your ideas into stunning 3D visuals. Whether you need product prototypes, architectural renderings, or custom 3D models, we bring your concepts to life with precision and creativity.
Photo and Video: Capture your audience’s attention with professional photography and videography services. From product photoshoots to promotional videos, we deliver high-quality visuals that showcase your brand in the best light.
3D Printing: Turn your digital designs into tangible objects with 3D printing services. From prototypes to custom-made products, we leverage cutting-edge technology to bring your ideas into the physical world.
Content Writing: Engage your audience with captivating content that drives results. From blog posts and articles to website copy and social media content, we deliver compelling written material that resonates with your target audience.
Consulting Services: Need advice on your digital strategy? We provide consulting services to help you navigate the ever-changing digital landscape and make informed decisions for your business.

White Label

White label services offer a unique opportunity for businesses to leverage external expertise while maintaining brand consistency and identity. Here’s how my white label services can benefit your business:

Tailored Solutions:
We provide customised white label solutions tailored to meet your specific needs and requirements. Whether you need design services, content creation, or digital marketing support, we offer flexible solutions that seamlessly integrate with your brand.

Brand Consistency:
Maintaining brand consistency is crucial for building trust and credibility with your audience. With my white label services, you can ensure that all deliverables align with your brand guidelines and messaging, helping to reinforce your brand identity across all touch points.

Scalability:
White label services offer scalability, allowing you to expand your service offerings without the need for additional resources or infrastructure. Whether you’re looking to launch new products, enter new markets, or scale existing operations, my white label services can help you meet your growth objectives efficiently and cost-effectively.

Expertise and Experience:
As a seasoned professional, we bring a wealth of expertise and experience to every project. From concept development to execution, you can trust that your projects are in capable hands, allowing you to focus on other aspects of your business.

Confidentiality and Privacy:
We understand the importance of confidentiality and privacy when it comes to white label partnerships. Rest assured that your sensitive information and proprietary data will be handled with the utmost care and discretion, ensuring the confidentiality of our collaboration.

Collaborative Partnership:
We view white label partnerships as collaborative endeavours, where the success of your business is my top priority. We work closely with you to understand your goals, challenges, and vision, ensuring that my services align with your strategic objectives and deliver tangible results.

Whether you’re a marketing agency, technology firm, or e-commerce retailer, my white label services can help you enhance your offerings, streamline your operations, and drive growth for your business.

Engagement Process

1. Initial Consultation:

We begin with an initial consultation to discuss your project requirements, goals, and expectations. This conversation helps us understand your vision and allows us to tailor our services to meet your specific needs.

2. Project Proposal:

Based on the information gathered during the consultation, we prepare a detailed project proposal outlining the scope of work, timeline, deliverables, and pricing. This proposal serves as a roadmap for our collaboration and provides clarity on the project’s parameters.

3. Agreement and Deposit:

Upon acceptance of the project proposal, we formalise our agreement with a contract that outlines the terms and conditions of our engagement. A deposit may be required at this stage to secure our services and initiate the project.

4. Project Kickoff:

With the agreement in place and the deposit received, we kick off the project by scheduling a kickoff meeting or call. During this session, we review the project timeline, discuss roles and responsibilities, and establish communication channels to ensure smooth collaboration.

5. Regular Updates and Feedback:

Throughout the project, we provide regular updates on our progress and seek feedback from you to ensure that we’re aligned with your expectations. This open communication allows us to address any concerns or adjustments promptly and keep the project on track.

6. Final Delivery and Review:

Once the project is completed, we deliver the final deliverables to you for review. We welcome any final revisions or modifications to ensure that the end result meets your satisfaction.

7. Project Closure:

Upon your approval of the final deliverables, we finalise the project and ensure that all outstanding payments are settled. We also provide any necessary documentation or support to facilitate a smooth transition as you integrate the deliverables into your business operations (where appropriate).

8. Post-Project Support:

Even after the project is completed, we remain available to provide ongoing support and assistance as needed.

We aim to provide high-quality work and ensure client satisfaction. To maintain fairness and efficiency, the following revision policy applies:

Included Revisions
- Each project includes up to 2 free revisions, provided they are reasonable and within the original project scope.
What Qualifies as a “Reasonable” Revision?
- Minor adjustments such as small text changes, slight colour variations, or simple refinements.
- Revisions that align with the agreed-upon project direction and do not involve significant reworks.
What Requires Additional Charges?
- Any requests that involve major layout changes, completely new concepts, or a shift in project direction.
- Additional revisions beyond the included two will be charged at the standard rate, with costs communicated upfront.

Payment and Pricing

At Noisycube, we believe in transparent and fair pricing practices to ensure a mutually beneficial partnership with our clients. Our payment and pricing terms are outlined below:

1. Pricing Structure:

We offer competitive pricing based on the scope of work, complexity of the project, and the level of expertise required. Our pricing structure is designed to provide value for money while maintaining the highest standards of quality and service.

2. Payment Schedule:

Our payment schedule typically consists of milestone-based payments or a phased payment approach, depending on the nature of the project. We work closely with our clients to establish a payment schedule that aligns with their budget and project timeline.

3. Deposit Requirement:

A deposit may be required to initiate the project and secure our services. The deposit amount is determined based on the project scope and is outlined in the project proposal or agreement.

4. Payment Methods:

We exclusively accept bank transfers as the sole payment method for our services. Our invoicing system is user-friendly and transparent, providing detailed breakdowns of services rendered and associated costs.

5. Late Payment Policy:

We understand that unforeseen circumstances may arise, leading to delays in payment. However, we kindly request that all invoices be settled promptly according to the agreed-upon payment schedule. In the event of late payment, the following terms will apply:
1. Payment Due Date & Grace Period
  All invoices are due within 30 days of issue. A 7 grace period will be provided before any penalties apply.
2. Late Fee
  If payment is not received within the grace period, a 5% late fee will be applied per additional 30 days to the outstanding balance.
3. Collections & Legal Action
  If an invoice remains unpaid for 90 days, Noisycube reserves the right to suspend work, revoke usage rights for any deliverables, and, if necessary, pursue legal or collections action, with the client responsible for any associated costs.

6. Pricing Adjustments:

In some cases, pricing adjustments may be necessary due to changes in project scope, requirements, or other factors. Any proposed changes to pricing will be communicated transparently and agreed upon by both parties before implementation.

7. Discounts and Promotions:

We occasionally offer discounts or promotions to our clients as a gesture of appreciation for their continued support and partnership. Details of any available discounts or promotions will be communicated to eligible clients at the time of engagement.

8. Refund Policy:

We prioritise customer satisfaction and aim to address any concerns promptly and fairly. Please note that our refund policy applies exclusively to tangible products. Due to the nature of digital services, all sales are final, and refunds are not offered on digital work.

Intellectual Property Rights

1. Ownership of Deliverables:

We recognise the importance of intellectual property rights and are committed to upholding the rights of both our clients and ourselves. Our approach to intellectual property rights is outlined below:

Ownership Transfer Upon Full Payment
- Clients gain full ownership rights to the final deliverables only after full payment has been received.
- Until payment is complete, all work—including drafts, concepts, and final files—remains the property of Noisycube and may not be used, modified, or distributed.
Work-in-Progress & Unused Concepts
- Any work-in-progress files, drafts, or rejected concepts remain the property of Noisycube.
- Unused designs or concepts may be repurposed or resold at Noisycube’s discretion, unless otherwise agreed.
Unpaid Work & Non-Usage Rights
- If a project is cancelled before completion or payment is not fulfilled, the client does not have the right to use, modify, or reproduce any portion of the work.
- Noisycube reserves the right to withhold final files or disable access to digital assets until payment is fully settled.

2. Transfer of Rights:

We grant our clients the exclusive, perpetual, and worldwide rights to use, modify, and distribute the deliverables for any lawful purpose without restriction. This transfer of rights ensures that our clients have the freedom to utilize the deliverables in accordance with their business objectives.

3. Third-Party Materials:

In some cases, our projects may involve the use of third-party materials, such as stock images, fonts, or software libraries. Where applicable, we ensure that our clients have the necessary licenses or permissions to use these materials in conjunction with the deliverables provided.

4. Confidentiality and Non-Disclosure:

We understand the sensitive nature of some projects and are committed to maintaining the confidentiality of our clients’ proprietary information. We enter into non-disclosure agreements (NDAs) as needed to protect our clients’ confidential information and ensure its privacy.

5. Client Responsibilities:

We expect our clients to respect the intellectual property rights of our team members and third-party collaborators involved in the project. Any unauthorized use, reproduction, or distribution of the deliverables or associated materials is strictly prohibited and may result in legal action.

6. Rejected Ideas:

Any ideas or concepts proposed by Noisycube that are not accepted by the client remain the property of Noisycube. These rejected ideas may be used or repurposed for other projects at the discretion of Noisycube.

Confidentially and Non-Disclosure

At Noisycube, we understand the sensitive nature of some projects and are committed to maintaining the confidentiality of our clients’ proprietary information. Our approach to confidentiality and non-disclosure is outlined below:

1. Non-Disclosure Agreements (NDAs):

Prior to commencing work on any project, we are willing to sign non-disclosure agreements (NDAs) to protect our clients’ confidential information. These agreements ensure that any proprietary information shared with us remains strictly confidential and is not disclosed to third parties without the client’s consent.

2. Confidential Information:

We treat all information provided by our clients as confidential and take measures to safeguard it against unauthorized access, disclosure, or use. This includes but is not limited to business strategies, trade secrets, financial data, and any other sensitive information shared during the course of our engagement.

3. Limited Access:

Access to our clients’ confidential information is restricted to authorized personnel who require it to perform their duties. We provide training and guidelines to our team members to ensure that they understand their responsibilities regarding confidentiality and non-disclosure.

4. Confidentiality Obligations:

Our team members are bound by confidentiality obligations, both during and after their engagement with [Your Company Name]. This ensures that they maintain the confidentiality of our clients’ information even after the completion of the project.

5. Confidentiality Duration:

Our confidentiality obligations extend beyond the duration of the project and continue indefinitely to protect our clients’ interests. We take our responsibility to safeguard our clients’ confidential information seriously and remain committed to upholding the highest standards of confidentiality and professionalism in all our interactions.

Attribution and Portfolio Usage

At Noisycube, we understand the importance of showcasing our work to potential clients and partners. Our approach to attribution and portfolio usage is designed to balance our need to demonstrate our capabilities with our respect for our clients’ privacy and preferences. Here’s how we handle attribution and portfolio usage:

1. Client Approval:

Before featuring any completed projects in our portfolio or promotional materials, we seek explicit approval from our clients. We understand that some projects may contain sensitive or proprietary information, and we respect our clients’ right to control how their projects are presented publicly.

2. Anonymised Case Studies:

In cases where clients prefer not to be directly identified, we create anonymised case studies that highlight the project’s objectives, challenges, and outcomes without disclosing the client’s identity. This allows us to showcase our work while protecting our clients’ confidentiality.

3. Client Preferences:

We respect our clients’ preferences regarding attribution and portfolio usage. If a client requests that their project not be included in our portfolio or promotional materials, we honour their wishes without question.

4. Collaboration Recognition:

We acknowledge the collaborative nature of our projects and ensure that all contributors, including our clients and any third-party collaborators, receive appropriate recognition for their contributions. We believe in giving credit where credit is due and strive to highlight the collective effort that goes into each project.

5. Privacy Protection:

We take the privacy of our clients seriously and adhere to strict confidentiality measures when sharing project details publicly. We never disclose sensitive or proprietary information without explicit consent from our clients, and we take precautions to safeguard their privacy and interests.

6. Customised Solutions:

We understand that every client is unique, and we tailor our attribution and portfolio usage practices to accommodate their preferences. Whether a client prefers full attribution, partial attribution, or anonymity, we work closely with them to ensure that their wishes are respected.

Termination and Cancellation

Termination and cancellation are important aspects of any professional engagement. Here’s how we handle these situations:

Client-Initiated Cancellation
- If the client chooses to cancel the project before completion, they are responsible for payment for all work completed up to that point.
- Any deposits paid are non-refundable and will be deducted from the final invoice for work completed.
- If significant work has been done beyond the deposit value, a pro-rata charge will apply based on the time and effort invested.
Noisycube-Initiated Cancellation
- If Noisycube needs to cancel the project due to unforeseen circumstances, the client will receive:
  - A partial refund if little to no work has been completed.
  - A pro-rata refund for incomplete work, based on progress made.
  - Final files of any work completed (if full payment for those elements has been made).
Unpaid Work & Usage Restrictions
- If a project is cancelled before full payment, the client does not have the right to use, modify, or distribute any part of the work.
- Noisycube retains ownership of all concepts, drafts, and deliverables unless otherwise agreed.
Final Payment on Completed Work
- If the project is fully completed before cancellation, the client is required to pay in full before receiving the final deliverables.

Liability and Indemnification

In any professional engagement, it’s essential to clarify each party’s responsibilities and liabilities. Here’s how we address liability and indemnification:

Liability Limitations:
While we strive to deliver high-quality services, it’s important to acknowledge that unforeseen circumstances may arise. Therefore, my liability is limited to the extent permitted by law. This means that we cannot be held responsible for any indirect, incidental, or consequential damages resulting from my services.

Responsibilities:
we undertake to perform my services with reasonable care and skill, adhering to industry standards and best practices. However, we cannot guarantee specific outcomes or results, as these may be influenced by factors beyond my control.

Force Majeure:

Neither party shall be held liable for any failure or delay in performance due to circumstances beyond their reasonable control. This includes, but is not limited to, acts of God, natural disasters, pandemics, government restrictions, strikes, power outages, cyberattacks, network failures, or any other unforeseen events that prevent normal business operations.

If a force majeure event occurs, both parties agree to communicate promptly and make reasonable efforts to resume work as soon as possible.
If the disruption continues for more than 30 days, either party may terminate the agreement without liability, except for payment for work completed up to that point.

Dispute Resolution

Disputes are a natural part of any business relationship, but they need not disrupt our collaboration. Here’s how we approach dispute resolution:

Open Communication:
We believe in resolving issues through open and honest communication. If a dispute arises, we encourage both parties to express their concerns and perspectives openly and respectfully.

Collaborative Problem-Solving:
Rather than resorting to adversarial tactics, we prefer to approach disputes as opportunities for collaborative problem-solving. By working together, we can explore potential solutions and find mutually beneficial resolutions.

Mediation and Arbitration:
If direct negotiation fails to resolve the dispute, we may consider alternative dispute resolution methods such as mediation or arbitration. These processes provide a neutral forum for discussing the issues and reaching a binding resolution with the assistance of a third-party mediator or arbitrator.

Preservation of Relationship:
Throughout the dispute resolution process, my priority is to preserve our working relationship and minimise any negative impact on our collaboration. We remain committed to finding solutions that meet both parties’ needs and interests while maintaining mutual respect and professionalism.

Governing Law

The governing law clause in our agreement establishes the legal framework that governs our relationship and any disputes that may arise. Here’s how it works:

Applicable Laws:
Our agreement is subject to the laws of the United Kingdom, which govern the interpretation, validity, and enforcement of its terms. This ensures consistency and clarity in our contractual obligations and rights.

Jurisdiction:
Any disputes arising from our agreement will be subject to the exclusive jurisdiction of the courts in the United Kingdom. This means that legal proceedings related to our agreement will take place in the courts of the United Kingdom.

Legal Framework:
Understanding the legal framework that governs our agreement is essential for both parties. It provides clarity on our rights, responsibilities, and recourse options in the event of a dispute or disagreement.

Enforceability:
By agreeing to the governing law clause, both parties acknowledge and accept the legal framework established by the laws of the United Kingdom. This enhances the enforceability of our agreement and ensures that its terms are upheld in accordance with applicable laws.

Compliance:
We are committed to complying with all relevant laws and regulations governing our agreement, including those related to contractual obligations, intellectual property rights, and dispute resolution procedures.

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Additional Information

In addition to the core terms outlined in this document, there may be additional information that prospective clients should be aware of. Here are some key points to consider:

Client Requirements:
It’s important for clients to understand any specific requirements or expectations they may have for the project. This could include providing access to relevant resources or information, adhering to certain deadlines or milestones, or collaborating with other stakeholders.

Communication Channels:
Establishing clear communication channels is essential for effective collaboration. Clients should know how to reach me, the preferred methods of communication (e.g., email, phone, video conferencing), and any expected response times.

Project Timelines:
Providing an overview of the project timeline helps set expectations for both parties. This may include estimated start and end dates, key milestones or deliverables, and any potential factors that could impact the project schedule.

Revision Policy:
Outlining the revision policy helps manage expectations around the number of revisions included in the project scope and any additional charges for extra revisions. This ensures that clients understand the process for refining and finalising deliverables.

Feedback Process:
Establishing a feedback process ensures that clients have the opportunity to provide input and revisions throughout the project lifecycle. Clients should know how to submit feedback, the timeline for review and implementation, and any protocols for addressing feedback.

File Formats and Deliverables:
Clarifying the file formats and deliverables ensures that clients know what to expect upon project completion. This may include providing files in specific formats, organising deliverables in a certain way, or delivering physical copies if applicable.

Client Responsibilities:

Timely Feedback & Deliverables
- The client is responsible for providing necessary feedback, approvals, and materials within the agreed timeline. Delays in communication may impact the project schedule and final delivery date.
Grace Period & Rescheduling
- If a client fails to provide required feedback or assets within 10 days, the project may be rescheduled based on Noisycube’s availability.
- If delays exceed 14 days, the project may be placed on hold, requiring a restart fee or revised timeline.
Additional Costs for Extended Delays
- If a client delay extends beyond 30 days, additional costs may apply to cover schedule adjustments, additional admin time, or revisiting project details.
- If a delay exceeds 60 days, the project may be considered abandoned, requiring a new contract and payment to restart.
Inactive Projects & Expiry
- If a project remains inactive due to client non-response for 90 days, Noisycube reserves the right to close the project without refund, and further work would require a new agreement.

Privacy and Data Protection:
Addressing privacy and data protection concerns demonstrates a commitment to safeguarding client information. Clients should know how their data will be handled, stored, and protected throughout the duration of the project.

Termination Procedures:
Providing information on termination procedures ensures that both parties understand the process for ending the engagement if necessary. This includes any notice requirements, potential fees or penalties, and steps for transitioning out of the project.

Disclaimer

The information provided in this document is intended for informational purposes only and does not constitute legal advice. While I strive to ensure the accuracy and reliability of the information presented, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the content contained herein.

Any reliance you place on such information is strictly at your own risk. I disclaim any liability for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this document.

The inclusion of any links or references to third-party websites or resources does not imply my endorsement or approval of the content or views expressed therein. I have no control over the nature, content, and availability of those sites or resources and cannot be held responsible for any damages or losses resulting from the use of such external websites or resources.

This document is subject to change without notice. It is your responsibility to regularly check for updates or revisions to ensure that you are aware of any changes to the terms and conditions outlined herein.

In the event of any discrepancies between the information provided in this document and any formal contractual agreements or legal documents, the terms and conditions set forth in the formal agreements or documents shall prevail.

If you have any questions or concerns about the information provided in this document, please seek legal advice or consult with a qualified professional before making any decisions or taking any actions based on the information contained herein.

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